Thursday, October 8, 2015

Talkdesk Takes $21M From Salesforce, Others In Series A

San Francisco-based Talkdesk, which develops cloud-based, contact center software which is highly connected to Salesforce.com, has closed out its Series A financing at $21M, the company said Wednesday, after adding $6M in funding from Salesforce. Talkdesk--which had announced the remainder of the Series A in June--said the strategic investment was led by Salesforce Ventures, and also included existing investors DFJ and Storm Ventures. Talkdesk develops contact and call center software which deeply integrates with Salesforce, Zendesk, and Desk.com, and automatically synchronizes customer data with those products, and also allows for automated triggers and workflow. The company is led by Tiago Paiva. More information »