Tuesday, April 23, 2019

Astound Gets $15.5M In Series B Funding

Menlo Park-based Astound, a developer of AI software which it is applying to improving employee service, and helping to drive automation of customer service efforts, has raised $15.5M in a Series B funding. The funding was led by March Capital, and also included Vertex Ventures, Pelion Venture Partners, Moment Ventures, and the Slack Fund. Astound says its AI software streamlines the way employees receive support and service teams resolve issues, enabling agents at large enterprise companies to solve problems faster and more accurately to minimize employee downtime, and connects to such existing software products as ServiceNow, BMC, Jira, Cherwell, Workday and others. More information »